@incollection{, AF062EE5163A4AFEC2465238F2DBF860 , author={{Aref IbrahimAlabed} and {NORTHAMPTON UNIVERSITY}}, journal={{Global Journal of Medical Research}}, journal={{GJMR}}2249-46180975-588810.34257/GJMR, address={Cambridge, United States}, publisher={Global Journals Organisation}1623379 } @incollection{b0, , title={{Knowledge and skill requirements for entry-level information technology workers: A comparison of industry and academia}} , author={{ CAasheim } and { SWilliams }} , journal={{Journal of Information Systems Education}} 20 3 , year={2009} } @incollection{b1, , title={{Expectations and Experiences of Physicians Regarding Pharmaceutical Care and the Expanding Role of Pharmacists in Jordan}} , author={{ SAburuz }} , journal={{Jordan Journal of Pharmaceutical Sciences}} 5 1 , year={2012} } @incollection{b2, , title={{Public's attitudes towards community pharmacy in Qatar: a pilot study}} , author={{ AlHajj } and { MSSalem } and { SMansoor } and { H }} , journal={{Patient preference and adherence}} 5 , year={2011} } @incollection{b3, , title={{Patients' perception, views and satisfaction with pharmacists' role as health care provider in community pharmacy setting at Riyadh, Saudi Arabia}} , author={{ MAl-Arifi }} , journal={{Saudi Pharmaceutical Journal}} 20 , year={2012} } @book{b4, , title={{Pharmacy school admission requirements 2012-2013: Admission information for professional pharmacy degree programs in the United States}} , year={2011. 10 July 2014} , publisher={American Association of Colleges of Pharmacy} } @incollection{b5, , title={{Presenting and Evaluating Qualitative Research}} , author={{ CAnderson }} , journal={{Am J Pharm Educ}} 74 8 141 , year={2010} } @incollection{b6, , title={{Soft Skills and their Wage Returns: Overview of Empirical Literature}} , author={{ JBalcar }} , journal={{REVIEW OF ECONOMIC PERSPECTIVES}} 4 1 , year={2014} } @book{b7, , title={{Communication Skills in Pharmacy Practice: A Practical Guide for Students and Practitioners}} , author={{ RBeardsley } and { CKimberlin }} , year={2012} , publisher={Lippincott Williams & Wilkins} , note={6th ed. s.l.} } @book{b8, , title={{The Effect of Human Resource Managemetn Practicies on MNC Subsidiary Performance in Russia. Helsinki: Stockholm School of Economics in Saint Petersburg}} , author={{ IBjörkman }} , year={2000} } @incollection{b9, , title={{Analyzing Likert Data}} , author={{ HBoone } and { DBoone }} , journal={{Journal of exension}} 50 2 , year={2012} } @incollection{b10, , title={{Training Needs Assessment: A must for Developing an Effective Training Program}} , author={{ JBrown }} , journal={{Public Personnel Management}} 31 4 , year={2002} } @incollection{b11, , title={{}} , author={{ JMBurke }} , journal={{Clinical Pharmacist Competencies. Pharmacotherapy: The Journal of Human Pharmacology and Drug Therapy}} 28 6 , year={2008} } @incollection{b12, , title={{Patients Perception of Community Pharmacist in Bosnia and Herzegovina}} , author={{ TCatic } and { FInsanic Jusufovi } and { .VTabakovic }} , journal={{Materia Socio-Medica}} 25 3 , year={2013} } @incollection{b13, , title={{Traning Needs Assessment: Understanding what Employees need to know}} , author={{ TCekada }} , journal={{Professional Safety}} , year={2010. March} } @book{b14, , title={{The Likert Scale:A Proposal for Improvement Using Quasi-Continuous Variables}} , author={{ CChimi } and { DRussell }} , year={2009} , address={Washington DC, EDSIG} } @incollection{b15, , title={{Quality of Psychology Test between Likert Scale 5 and 6 Points}} , author={{ RChomeya }} , journal={{Journal of Social Sciences}} 6 3 , year={2010} } @book{b16, , title={{Applying Emotional Intelligence: A Practitioner's Guide}} , author={{ JCiarrochi } and { JMayer }} , year={2012} , publisher={Psychology Press} , address={New York} } @incollection{b17, , title={{Assessment of Critical Thinking in Pharmacy Students}} , author={{ RCisneros }} , journal={{American Journal of Pharmaceutical Education}} 73 4 66 , year={2009} } @book{b18, , title={{Academic Performance of First Year Students at a College of Pharmacy in East Tennessee: Models for Prediction}} , author={{ CClavier }} , year={2013} , address={Johnson City} East Tannessee State University } @book{b19, , title={{What is Learning Organization? Reflections on the Literature and Practitioner Perspectives}} , author={{ RCors }} , year={2003. 2014} , note={Accessed 23 August} } @incollection{b20, , title={{The inclusion of a business management module within the master of pharmacy degree: a route to asset enrichment}} , author={{ MDavies }} , booktitle={{Pharmacy practice}} , year={2013} 11 } @book{b21, , title={{Questionnaires in Second Language Research}} , author={{ ZDörnyei } and { TTaguchi }} , year={2010} , publisher={Taylor & Francis} , address={New York} } @book{b22, , title={{Handbook of Health Research Methods: Investigation, Measurement and Analysis}} , author={{ SEbrahim } and { ABowling }} , year={2005} , publisher={Bell and Bain} , address={UK} } @incollection{b23, , title={{Recommendations for Training and Certification for Pharmacists Practicing, Mentoring, and Educating in Infectious Diseases Pharmacotherapy}} , author={{ EErnst }} , journal={{Pharmacotherapy: The Journal of Human Pharmacology and Drug Therapy}} 29 4 , year={2012} } @book{b24, , title={{Health professionals for a new century: transforming education to strengthen health systems in an interdependent world. The Lancet}} , author={{ JFrenk }} , year={2011} , publisher={The Lancet} 376 , address={New York City} } @incollection{b25, , title={{Development and Assessment of Social and Emotional Competence through Simulated Patient Consultations}} , author={{ SGalal }} , journal={{Am J Pharm Educ}} 76 7 , year={2012} } @incollection{b26, , title={{Teaching Advanced Leadership Skills in Community Service (ALSCS) to Medical Students}} , author={{ AGoldstein }} , journal={{Academic Medicine}} 84 6 , year={2009} } @book{b27, , title={{Working with Emotional Intelligence}} , author={{ DGoleman }} , year={2006} , publisher={Bantam Books} , address={New York} } @book{b28, , title={{Primal Leadership: Unleashing the Power of Emotional Intelligence}} , author={{ DGoleman } and { RBoyatzis } and { AMckee }} , year={2013} , publisher={Harvard Business Review Press} , address={Boston} , note={10th ed} } @book{b29, , title={{A Practical Guide to needs Assessment}} , author={{ KGupta }} , editor={U.S.A.} , year={2011} , publisher={John Wiley & Sons} , note={2nd ed.} } @book{b30, , title={{Analytical Skills for Community Organization Practice}} , author={{ DHardina }} , year={2002} , publisher={Columbia Press} , address={USA} } @incollection{b31, , title={{}} , author={{ JJHeckman } and { TKautz }} , journal={{Hard Evidence on Soft Skills}} , year={2012} } @incollection{b32, , title={{Relationship among Soft Skills, Hard Skills, and Relationship among Soft Skills, Hard Skills, and Innovativeness of Knowledge Workers in the Knowledge Economy Era}} , author={{ AFHendarman } and { JHTjakraatmadja }} , journal={{Procedia -Social and Behavioral Sciences}} 53 , year={2012} } @incollection{b33, , title={{Advancing the Pharmacy Practice Model: Survey of New Practitioner Attitudes and Opinions}} , author={{ JHertig }} , journal={{Hosp Pharm}} 46 3 , year={2011} } @incollection{b34, , title={{Aspects of Organisational Culture in Community Pharmacies: Findings from a Literature Review}} , author={{ SJacobs } and { DAshcroft } and { KHassell }} , journal={{Journal of Health Organization and Management}} 25 4 , year={2011} } @book{b35, , title={{Leaders Make the Future: Ten New Leadership Skills for an Uncertain World}} , author={{ BJohansen } and { RJohansen }} , year={2012} , publisher={Berrett-Koehler Publishers} , address={USA} , note={2nd ed.} } @book{b36, , title={{Study on the Nature of Impact of Soft Skills Training Programme on the Soft Skills Development of Management Students}} , author={{ JJohn }} , year={2009} , note={Accessed 08 07 2014} } @book{b37, , title={{Soft Skills are Smart Skills}} , author={{ PKaipa } and { TMilus } and { SChowdary } and { BVJagadeesh }} , year={2010. July 2014} 23 } @incollection{b38, , title={{Analysing customer satisfaction and quality in construction -the case of public and private customers}} , author={{ SKärnä }} , journal={{Nordic Journal of Surveying and Real Estate Research -Special Series}} 2 , year={2004} } @book{b39, , title={{The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner}} , author={{ PKlaus }} , year={2008} , publisher={Harper Business} , address={New York} } @incollection{b40, , title={{Assessment of Pharmacy Students' Communication Competence using the Roter Interaction Analysis System during Objective Structured Clinical Examinations}} , author={{ YKubota }} , journal={{American Journal of Pharmaceutical Education}} 3 75 , year={2011} } @incollection{b41, , title={{Developing Physician Communication Skills for Patient-Centered Care}} , author={{ WLevinson } and { CLesser } and { REpstein }} , journal={{Health Affairs}} 29 7 , year={2010} } @book{b42, , title={{The Open Innovation Revolution: Essentials, Roadblocks, and Leadership Skills}} , author={{ SLindegaard }} , year={2010} , publisher={Wiley} , address={USA} , note={1st ed.} } @book{b43, , title={{A Review of Remediation Programs in Pharmacy and Other Health Professions. A Review of Remediation Programs in Pharmacy and Other Health Professions}} , author={{ DMaize }} , year={2010} 74 25 } @incollection{b44, , title={{Communication Skills of Practicing Pharmacists and Pharmacy Students}} , author={{ RMajzub } and { MRais } and { KJusoff }} , journal={{Studies in Sociology of Science}} 1 1 , year={2010} } @book{b45, , title={{BSN Students' Perception of Satisfaction and Self-confidence after a Simulated Mock Code Experience: A Descriptive Study}} , author={{ XMa }} , year={2013} , address={Cedarville (Ohio} Cedarville University } @book{b46, , title={{The Merriam-Webster Dictionary}} , author={{ Merriam-Webster }} , year={2004} , address={London: Merriam-Webster Mass Market} } @incollection{b47, , title={{Individualized Education and Competency Development of Croatian Community Pharmacists Using the General Level Framework}} , author={{ AMe?trovi? }} , journal={{American Journal of Pharmaceutical Education}} 76 2 , year={2012} } @incollection{b48, , title={{Moral Courage in Healthcare: Acting Ethically Even in the Presence of Risk}} , author={{ JMurray }} , journal={{The Online Journal of Issues in Nursing}} 15 3 , year={2010} } @incollection{b49, , title={{Preparing Students for Early Work Conflicts}} , author={{ LLMyers } and { SLarson }} , journal={{Business Communication Quarterly}} 68 3 , year={2005} } @incollection{b50, , title={{The relation between emotional intelligence and job performance: A meta-analysis}} , author={{ EO'boyle }} , journal={{Journal of Organizational Behavior}} 32 5 , year={2011} } @book{b51, , title={{An Environmental Scan on the Status of Critical Thinking and Problem Solving Skills in Colleges}} , author={{ GOderda } and { RZavod } and { CPlaza }} , year={2010. 2009-2010} } @incollection{b52, , title={{Academic Affairs Standing Committee}} , journal={{American Journal of Pharmaceutical Education}} 74 10 6 } @incollection{b53, , title={{Preceptor Assessment of the Competencies of Pharmacy Graduates}} , author={{ TParaidathathu } and { JAJamal } and { NAzmi }} , journal={{Procedia Social and Behavioral Sciences}} 18 , year={2011} } @incollection{b54, , title={{Improving Employees' Compliance through Information Systems Security Training: An Action Research Study}} , author={{ PPuhakainen } and { MSiponen }} , journal={{MIS Quarterly}} 34 4 , year={2010} } @incollection{b55, , title={{The relationship between management skills and Effectiveness of management in Sport and Youth Affairs Departments in Semnan province}} , author={{ MRajabi } and { HAkbari } and { MSGhadiri } and { EShahraki }} , journal={{International Research Journal of Applied and Basic Sciences}} 4 5 , year={2013} } @incollection{b56, , title={{The relationship between management skills 59. and Effectiveness of management in Sport and Youth Affairs Departments in Semnan province}} , author={{ MRajabi } and { HAkbari } and { MSGhadiri } and { EShahraki }} , journal={{International Research Journal of Applied and Basic Sciences}} 4 5 , year={2013} } @book{b57, , title={{The Value and Development of Soft Skills the Case of Oman}} , author={{ TARedha Al Abduwani }} , year={2012} } @incollection{b58, , title={{}} , journal={{International Journal of Information Technology and Business Management}} 2 1 } @book{b59, , title={{}} , author={{ SRobbins } and { MCoulter }} , year={2002} , publisher={Prentice-Hall} , address={New Jersey} , note={7th ed} } @book{b60, , title={{Putting Emotional Intelligence to Work. s.l}} , author={{ DRyback }} , year={2012} , publisher={Butterworth-Heinemann} } @incollection{b61, , title={{Career preferences and attitude of first year Doctor of Pharmacy students toward pharmacy profession}} , author={{ SSalman }} , journal={{Archives of Pharmacy Practice}} 4 3 , year={2013} } @incollection{b62, , title={{The Importance of Soft Skills: Education beyond academic knowledge}} , author={{ BSchulz }} , journal={{Journal of Language and Communication}} , year={2008. June} } @book{b63, , title={{The measurement and recognition of soft skills Developing a Common Standard}} , author={{ JSimpson }} , year={2006} , publisher={European Union} , address={Brussels} } @book{b64, , title={{Clinical Skills for Pharmacists: A Patient-Focused Approach}} , author={{ KTietze }} , year={2011} , publisher={Elsevier} , address={Cambridge} } @book{b65, , title={{Essentials of Pharmacy Management}} , author={{ DTootelian } and { AWertheimer } and { AMikhailitchenko }} , year={2012} , publisher={Pharmaceutical Press} , address={USA} , note={2nd ed.} } @book{b66, , title={{Linking Emotional Intelligence and Performance at Work}} , author={{ VUrch Druskat } and { GMount } and { FSala }} , year={2013} , publisher={London Press} , address={London} } @incollection{b67, , title={{Change in public satisfaction with community pharmacy services in Tartu}} , author={{ DVolmer }} , journal={{Res Social Adm Pharm}} 5 4 , year={2009. 1993 and 2005} } @incollection{b68, , title={{Teamwork skills, shared mental models, and performance in simulated trauma teams: an independent group design}} , author={{ HKWestli }} , journal={{Resuscitation and Emergency Medicine}} 18 1 , year={2010} , note={Scandinavian Journal of Trauma} } @book{b69, , title={{Patient perceptions of pharmacist roles in guiding self-medication of over-the-counter therapy in Qatar. Patient preference and adherence}} , author={{ KWilbur } and { SSalam } and { .EMohammadi }} , year={2010} } @incollection{b70, , title={{Consumer perception of the community pharmacist and community pharmacy services in Malta}} , author={{ FWirth }} , journal={{Journal of Pharmaceutical Health Services Research}} 1 , year={2011} } @book{b71, , title={{What We Know about Emotional Intelligence: How It Affects Learning, Work, Relationships, and Our Mental Health. s.l}} , author={{ MZeidner }} , year={2009} , publisher={MIT Press} } @incollection{b72, , title={{Peer Assessment of Soft Skills and Hard Skills}} , author={{ AZhang }} , journal={{Journal of Information Technology Education: Research}} 11 , year={2012} }