@incollection{,
	
					
					
					58891E04871C7A0F394AEE3938A5D232
				,
	author={{Omole O.Iyayi} and {University of Benin}},
	journal={{Global Journal of Medical Research}},
	journal={{GJMR}}2249-46180975-588810.34257/GJMR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}1333542
}

@incollection{b0,
	
	
		,
	title={{Good Communication that blocks learning}}
		,
	author={{
			CArgyris
		}}
	
	
		,
	journal={{Harvard Business Review}}
		
			
			,
	year={1994}
		
	

}

@incollection{b1,
	
	
		,
	title={{Catalogue of human error}}
		,
	author={{
			FArnstein
		}}
	
	
		,
	journal={{British Journal of Anesthesiology}}
		
			79
			
			,
	year={1997}
		
	

}

@book{b2,
	
	
		,
	title={{Leading organisational learning in health care', Quality and Safety in Health Care}}
		,
	author={{
			JSCarrol
		} and {
			AEdmondson
		}}
		
		
			,
	year={2002}
			11
			
		
	

}

@incollection{b3,
	
	
		,
	title={{The JCAHO patient safety event taxonomy: a standardized terminology and classification schema for near misses and adverse events}}
		,
	author={{
			AChang
		} and {
			PSchyve
		} and {
			RCroteau
		} and {
			O'leary DLeob
		} and {
			J
		}}
		
		
		
		
	
	
		,
	journal={{International Journal of Quality in Health Care}}
		
			17
			
			,
	year={2005}
		
	

}

@book{b4,
	
	
		,
	title={{A Behavioural Theory of the Firm}}
		,
	author={{
			RMCyert
		} and {
			JGMarch
		}}
		
		
			,
	year={1963}
			,
	publisher={Prentice Hall}
			,
	address={Englewood Cliffs, New Jersey}
		
	

}

@book{b5,
	
	
		,
	title={{Approaches to the Management of Mistakes in Nigerian Organisations: Research work submitted to the Department of Business Administration, University of Benin in partial fulfillment of the requirements for the award of the degree of Masters in Business Administration}}
		,
	author={{
			EODede
		}}
		
			,
	year={1998}
		
	

}

@book{b6,
	
	
		,
	title={{Learning from failure in health care: frequent opportunities, pervasive barriers' Quality and Safety in Health Care}}
		,
	author={{
			ACEdmondson
		}}
		
			,
	year={2004}
			13
			
		
	

}

@incollection{b7,
	
	
		,
	title={{Classification of Medical Errors and preventable adverse efforts in primary care: a synthesis of the literature'}}
		,
	author={{
			NCElder
		} and {
			SMDovey
		}}
		
	
	
		,
	journal={{Journal of Family Practice}}
		
			,
	year={2002. Nov}
		
	

}

@book{b8,
	
	
		,
	title={{Federal Ministry of Health, Health Sector Reform Program}}
		
			,
	year={2004 -2007}
			,
	address={Abuja}
		
	

}

@book{b9,
	
	
		,
	title={{Building Cross-Cultural Competence: How to create wealth from competing values}}
		,
	author={{
			CHampden-Turner
		} and {
			FTrompenaars
		}}
		
		
			,
	year={2000}
			,
	publisher={John Wiley & Sons Ltd}
			,
	address={Chichester}
		
	

}

@incollection{b10,
	
	
		,
	title={{Errors in laboratory medicine: practical lessons to improve patient safety}}
		,
	author={{
			PJHowanitz
		}}
	
	
		,
	journal={{Arch Pathology of Laboratory Medicine}}
		
			129
			
			,
	year={2005}
		
	

}

@book{b11,
	
	
		,
	title={{Chapter 2: Nurses at the "Sharp End" of Patient Care}}
		,
	author={{
			RGHughes
		}}
		
		
			,
	year={2008}
		
	

}

@incollection{b12,
	
	
		,
	title={{The Social Determinants of Health in Nigeria}}
		,
	author={{
			FIyayi
		}}
	
	
		,
	journal={{Nigeria Health Review}}
		
			,
	year={2007. 2007}
		
	

}

@book{b13,
	
	
		,
	title={{Human Resource Requirements for Primary Health Care in Nigeria in Primary Health Care in}}
		,
	author={{
			FIyayi
		}}
		,
	editor={Nigeria' Lucas}
		
			,
	year={2008}
			,
	publisher={HERFON}
			3
			,
	address={Abuja}
		
	

}

@book{b14,
	
	
		,
	title={{Errors and adverse events in family medicine: developing and validating a Canadian taxonomy of errors' Canadian Family Physician}}
		,
	author={{
			SJacobs
		}}
		
			,
	year={2007}
			53
			
		
	

}

@incollection{b15,
	
	
		,
	title={{Medical Errors: An introduction to concepts}}
		,
	author={{
			KKaira
		}}
	
	
		,
	journal={{Clinical Biochemistry}}
		
			37
			
			,
	year={2004}
		
	

}

@book{b16,
	
	
		,
	title={{Identification and Classification of the Causes of events in transfusion medicine}}
		,
	author={{
			HKaplan
		} and {
			JBBattles
		} and {
			TWVan Der Schaaf
		} and {
			CEShea
		} and {
			SQMercer
		}}
		
		
		
		
		
			,
	year={1998}
			38
			
		
	

}

@incollection{b17,
	
	
		,
	title={{Role of computerized Physician Order Entry Systems in Facilitating Medication Errors}}
		,
	author={{
			RKoppel
		} and {
			JPMetlay
		} and {
			ACohen
		} and {
			BAbaluck
		} and {
			ARLocalio
		} and {
			SEKimmel
		} and {
			BLStorm
		}}
		
		
		
		
		
		
	
	
		,
	journal={{JAMA)}}
		
			293
			
			,
	year={2005}
		
	

}

@book{b18,
	
	
		,
	title={{Confidential reporting of patient safety events in primary care: results from multilevel classification of cognitive and system factors', Quality and Safety in Health Care}}
		,
	author={{
			OKostopoulou
		} and {
			BDelaney
		}}
		
		
			,
	year={2007}
			16
			
		
	

}

@incollection{b19,
	
	
		,
	title={{An International Taxonomy for errors in general practice: a pilot study}}
		,
	author={{
			MAMakeham
		} and {
			MDoveys
		} and {
			CountyMKidd
		} and {
			MR
		}}
		
		
		
	
	
		,
	journal={{Medical Journal of Australia}}
		
			177
			
			,
	year={2002}
		
	

}

@incollection{b20,
	
	
		,
	title={{The Threats to Australian Patient Safety (TAPS) study: incidence of reported errors in general practice}}
		,
	author={{
			MAMakeham
		} and {
			SStormer
		} and {
			CBridges-Webb
		} and {
			MiraMSaltman
		} and {
			DC
		} and {
			CooperCKidd
		} and {
			MR
		}}
		
		
		
		
		
		
	
	
		,
	journal={{Medical Journal of Australia}}
		
			185
			
			,
	year={2006}
		
	

}

@book{b21,
	
	
		,
	title={{Patient events reported in general practice: a taxonomy', Quality and Safety Health Care}}
		,
	author={{
			MAMakeham
		} and {
			SStormer
		} and {
			CBridges-Webb
		} and {
			MiraMSaltman
		} and {
			DC
		} and {
			CooperCKidd
		} and {
			MR
		}}
		
		
		
		
		
		
		
			,
	year={2008}
			17
			
		
	

}

@incollection{b22,
	
	
		,
	title={{General practitioners' attitude toward reporting and learning from adverse events: results from a survey}}
		,
	author={{
			THMikkelsen
		} and {
			ISokolowski
		} and {
			FOlesen
		}}
		
		
	
	
		,
	journal={{Scandinavian Journal of Primary Health Care}}
		
			24
			
			,
	year={2006}
		
	

}

@incollection{b23,
	
	
		,
	title={{Patient Safety Indicators: Using administrative data to identify potential safety concerns}}
		,
	author={{
			MRMiller
		} and {
			AElixhauser
		} and {
			CZhan
		} and {
			GSMeyer
		}}
		
		
		
	
	
		,
	journal={{Health Services Res}}
		
			36
			
			,
	year={2001}
		
	

}

@incollection{b24,
	
	
		,
	title={{Reporting and Classification of patient safety events in a cardiothoracic intensive care unit and cardiothoracic postoperative care unit}}
		,
	author={{
			PANast
		} and {
			MAvidan
		} and {
			HarrisC BKrauss
		} and {
			MJJacobsohn
		} and {
			EPetlin
		} and {
			ADunagun
		} and {
			WFraser
		} and {
			VJ
		}}
		
		
		
		
		
		
		
	
	
		,
	journal={{Journal of Thoracic and Cardiovascular Surgery}}
		
			30
			1137
			,
	year={2005}
		
	

}

@incollection{b25,
	
	
		,
	title={{The State of Health in Nigeria: A Focus on Women and Children}}
		,
	author={{
			BOgunkelu
		}}
	
	
		,
	booktitle={{Statement on Advocacy Day, 29 th Annual Conference}}
				Global Health Council, Washington D.C., USA
		
			,
	year={2002}
		
		
			Cooperation and Integration in Africa, Federal Government of Nigeria
		
	

}

@incollection{b26,
	
	
		,
	title={{Reporting of medical errors: an intensive care unit experience}}
		,
	author={{
			SOsmon
		} and {
			HarrisC B
		} and {
			DunaganW C
		} and {
			PrenticeD
		} and {
			FraserV
		} and {
			KolledM
		}}
		
		
		
		
		
	
	
		,
	journal={{Critical Care Medicine}}
		
			32
			
			,
	year={2004}
		
	

}

@book{b27,
	
	
		,
	title={{Oxford Advanced Learners Dictionary}}
		
			,
	year={2007}
		
	

}

@book{b28,
	
	
		,
	title={{Preventing medication errors in longterm care: results and evaluation of a large scale web-based error reporting system' Quality and Safety in Health Care}}
		,
	author={{
			SPierson
		}}
		
			,
	year={2007}
			16
			
		
	

}

@incollection{b29,
	
	
		,
	title={{}}
	
	
		,
	journal={{Reason J. T. Human error}}
		
			,
	year={1990}
			,
	publisher={Cambridge University Press}
		
	

}

@book{b30,
	
	
		,
	title={{Errors in general practice: development or an error classification and pilot study of a method for detecting errors' Quality and Safety in Health Care}}
		,
	author={{
			GRubin
		} and {
			GeorgeAChinn
		} and {
			DRichardson
		} and {
			C
		}}
		
		
		
		
			,
	year={2003}
			12
			
		
	

}

@incollection{b31,
	
	
		,
	title={{A comparison of iatrogenic injury studies in Australia and the USA. II: Reviewer behaviour and Quality of Care}}
		,
	author={{
			WBRunciman
		} and {
			WebbR KHelps
		} and {
			SC
		} and {
			ThomasE JSexton
		} and {
			EJStuddert
		} and {
			DBrennan
		} and {
			TA
		}}
		
		
		
		
		
		
	
	
		,
	journal={{International Journal of Quality in Health Care'}}
		
			12
			
			,
	year={2000}
		
	

}

@incollection{b32,
	
	
		,
	title={{Classification and consequences of errors in otolaryngology}}
		,
	author={{
			RKShah
		} and {
			KentalaEHealy
		} and {
			GBRoberson
		} and {
			DW
		}}
		
		
		
	
	
		,
	journal={{Laryngoscope}}
		
			114
			
			,
	year={2004}
		
	

}

@incollection{b33,
	
	
		,
	title={{Learning from mistakes in New Zealand hospitals: What else do we need besides "no-fault}}
		,
	author={{
			FSoleimani
		}}
	
	
		,
	journal={{Journal of the New Zealand Medical Association}}
		
			119
			,
	year={2006}
		
	

}

@incollection{b34,
	
	
		,
	title={{Error classification in community optometric practice-pilot project}}
		,
	author={{
			CFSteele
		} and {
			GRubin
		} and {
			SFraser
		}}
		
		
	
	
		,
	journal={{Ophthalmic Physiol Opt}}
		
			26
			
			,
	year={2006}
		
	

}

@book{b35,
	
	
		,
	title={{Defining and classifying medical errors: Lessons for patient safety reporting systems' Quality and Safety in Health Care}}
		,
	author={{
			MTamuz
		} and {
			ThomasEFranchois
		} and {
			KE
		}}
		
		
		
			,
	year={2004}
			13
			
		
	

}

@incollection{b36,
	
	
		,
	title={{Incidence and Types of adverse events and negligent care in Utah and Colorado}}
		,
	author={{
			ThomasE JStuddert
		} and {
			DMBurstin
		} and {
			HR
		} and {
			OravE JZenna
		} and {
			T
		} and {
			WilliamsE J
		} and {
			HowardK MWeiler
		} and {
			PBrennan
		} and {
			TK
		}}
		
		
		
		
		
		
		
		
	
	
		,
	journal={{Medical Care}}
		
			38
			
			,
	year={2000}
		
	

}

@incollection{b37,
	
	
		,
	title={{}}
		,
	author={{
			JDThompson
		}}
	
	
		,
	journal={{Organisations in Action}}
		
			,
	year={1967}
			,
	publisher={McGraw -Hill}
		
	

}

@incollection{b38,
	
	
		,
	title={{Beyond Babel: Prospects for a universal patient safety taxonomy}}
		,
	author={{
			SNWeingart
		}}
	
	
		,
	journal={{International Journal of Quality in Health Care}}
		
			17
			
			,
	year={2005}
		
	

}