Patients Perceptions towards Service Quality for Government Hospitals an Empirical Study in Niligiris District. Global Journal of Medical Research, [S. l.], v. 15, n. K5, p. 23–30, 2015. Disponível em: https://medicalresearchjournal.org/index.php/GJMR/article/view/1035. Acesso em: 3 apr. 2026.