Abstract

Getting sick in general is an unexpected and frustrating event in people s lives providing feelings such as anxiety fear and anguish Cicely Saunders classifies the set of physical emotional environmental and social sensations that such an event causes as Total Pain which includes both the patient and the companions In this context it is essential that the health professional is prepared to welcome the patient and company with a humanized approach also seeking to solve non-physical pain in the hospital environment Thus humanization becomes an indispensable item at all levels of care