Impact of Saudi Model of Care Initiatives on Healthcare Professionals’ Perceptions in Saudi Arabia: A Cross-Sectional Study 2024

Abstract

This study investigates healthcare professionals’ perceptions of health system support across key care domains in Saudi Arabia within the context of ongoing healthcare transformation under Vision 2030 and the Saudi Model of Care (MoC) framework. A cross-sectional survey using a Likert-scale questionnaire was distributed to 201 healthcare professionals working in primary healthcare centers and hospitals. The survey assessed perceptions of system support in wellness maintenance, urgent care, planned procedures, childbirth, chronic disease management, and end-of-life care. Methodology:Descriptive and inferential analyses revealed moderate overall satisfaction with the health system, with higher perceived effectiveness in childbirth and chronic disease management. In contrast, urgent care and end-of-life care received comparatively lower ratings. No statistically significant differences were found based on gender; however, duty shift was associated with variations in perception, with night-shift workers reporting more favorable views in selected domains.The findings highlight critical gaps in communication, urgent care responsiveness, and end-of-life services despite notable progress in healthcare reform. These insights provide evidence to support ongoing Model of Care implementation and strategic health system strengthening in Saudi Arabia.